SMS Terms & Conditions
Last updated: September 2026
New Guidance Group SMS Programs
New Guidance Group offers two optional text messaging programs at the phone number you provide. You may choose either program, both, or neither when requesting a consultation. Only New Guidance Group sends messages under these programs; consent does not authorize independent servicing companies to text you.
- Customer service texts: Messages about your consultation request, appointment scheduling, and document requests.
- Marketing texts: Messages about New Guidance Group services, updates, and offers. Marketing texts require a separate opt-in; agreeing to customer service texts does not opt you in to marketing texts.
Consent, Frequency, and Charges
Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Check with your mobile carrier for details. Carriers are not liable for delayed or undelivered messages.
Stop Messages or Get Help
Reply STOP to any text message to cancel text messages. Reply HELP for help, email info@newguidancegroup.com, or call (866) 315-3280. You may also contact us to change your text messaging preferences.
Privacy
Read our Privacy Policy for details on how we handle your information, including SMS opt-in data and consent.